Privacy Policy

Who we are

Data controller: GWS Printing Systems B.V., trading as GWS Parts
Grutter 3, 5253 RM Nieuwkuijk, The Netherlands
Chamber of Commerce (KvK): 50631616 registered in the Netherlands
EORI number: NL822843341
Email: parts@gws.nl  ·  Phone: +31 (0)88 497 77 77

GWS has been active in the printing industry since 1980. Our offers, deliveries and contracts are subject to the METAALUNIE Conditions, filed with the Court Registry in Rotterdam on 1 January 2008.

What data we collect and why

We only collect data you provide to us directly, or data that is generated automatically when you visit our website.

Enquiry and contact forms

When you submit an enquiry through our website - for example requesting a quote or asking about a part - we collect:

• Your name and email address
• Phone number and company name (if provided)
• City, country and company type (if provided)
• The content of your message

Legal basis: Legitimate interest (responding to a business enquiry you have initiated). We retain this data for up to 2 years to allow follow-up on ongoing enquiries and orders.

Newsletter

If you opt in to our newsletter on a contact form, we store your email address for the purpose of sending product updates and promotions.

Legal basis: Consent. You can withdraw consent at any time by emailing parts@gws.nl.

Website analytics

We use Google Analytics 4 to understand how visitors use our website - which pages are visited, how long sessions last, and where visitors come from. This data is aggregated; we do not use it to identify individuals.

Google Analytics is loaded only after you accept the analytics category in our cookie consent banner. Until you give consent, Google Analytics receives anonymous "cookieless pings" (basic page-view signals with no personal data and no cookies set) via Google Consent Mode v2; full analytics activates only with your consent.

Legal basis: Consent (Article 6(1)(a) GDPR). You can withdraw your consent at any time using the "Cookie preferences" link in the footer or via the dedicated cookie statement page. Google Analytics data is processed in accordance with Google's Privacy Policy.

Server logs

Our web server automatically records IP addresses and browser information for security and technical purposes. These logs are retained for a maximum of 30 days.

Legal basis: Legitimate interest (security and maintenance).

Cookies

This website uses a small number of cookies, organised into two categories: essential cookies (always active, required for the site to function) and analytics cookies (only set after you grant consent through our cookie banner).

The gwp-* and gwp_cart items are stored in your browser's localStorage and never transmitted to our server. They exist solely for your convenience. You can clear them at any time via your browser settings.

You can review or change your cookie preferences at any time via the "Cookie preferences" link in the website footer. For full details about each cookie and our consent mechanism, see the dedicated cookie statement page.

We do not use advertising cookies, tracking pixels or any third-party marketing cookies.

Who we share your data with

We do not sell, rent or trade your personal data. We may share it in the following limited circumstances:

• Within the GWS group - GWS Parts is part of the manroland Goss web systems group. Enquiries may be shared with GWS Printing Systems colleagues for fulfilment purposes.
• Google - for Analytics and reCAPTCHA, as described above.
• Legal obligation - if required to do so by law or by a competent authority.

Your rights under GDPR

As a data subject under GDPR you have the following rights:

• Right of access - you can request a copy of the personal data we hold about you.
• Right to rectification - you can ask us to correct inaccurate data.
• Right to erasure - you can ask us to delete your data, subject to any legal retention obligations.
• Right to restriction - you can ask us to limit how we use your data.
• Right to object - you can object to processing based on legitimate interest.
• Right to data portability - you can request your data in a structured, machine-readable format.
• Right to withdraw consent - where processing is based on consent (e.g. newsletter), you can withdraw at any time.

To exercise any of these rights, contact us at parts@gws.nl. We will respond within 30 days.

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Dutch data protection authority: Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).

Data retention

We retain personal data only as long as necessary:

• Enquiry and contact form data: up to 2 years
• Newsletter subscriber data: until you unsubscribe
• Server logs: maximum 30 days
• Cookie consent record (cc_cookie): 6 months
• Google Analytics data: 26 months (Google's default retention; only stored if you grant analytics consent)

Links to other websites

Our website contains links to third-party websites (for example manrolandgoss.com). Once you follow a link to leave our site, this privacy policy no longer applies. We are not responsible for the privacy practices of other websites.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last reviewed. Significant changes will be noted here.

Contact

Privacy questions or requests: